Upcoming course Aug 10-11th 2021 at SDN Academy
4th edition with updated content
Join me as we celebrate our first anniversary with this course at SDN Academy this summer! We have new content coming up and more time for exploration and networking as you ground yourself with service design tools and mindset. Sign up by clicking here
Early bird tickets until July 10th
You can also add to the ticket my personal code for 20% discount upon checkout: SDNcarol
Feb 9-10th 2021
This was the 3rd edition of my live course on strategic design in organizations.
NOVEMBER 10-11th 2020
If you want to equip yourself with service design vocabulary and start to build your own point of view about doing strategic design work, join me for my second edition course entitled Strategic Design in Organizations at the Service Design Network Academy.