WORKSHOP TRAINING 2021 DATES COMING SOON!
STAY TUNED!

OCTOBER 23rd 2020

Join me and my Harmonic team for our workshop at the Virtual Service Design Global Conference 2020 where you will learn how to construct an Experience Tapestry—a single view of intersecting experience pathways customers, service providers, and other people take. You will learn how to use this visualization to identify opportunities for designing holistic solutions that create more value for all people involved in a service ecosystem. Get tickets here.

NOVEMBER 10-11th 2020

If you want to equip yourself with service design vocabulary and start to build your own point of view about doing strategic design work, join me for my second edition course entitled Strategic Design in Organizations at the Service Design Network Academy. More information about learning objectives and ticket price can be found here.

Get your tickets here: https://www.eventbrite.de/e/strategic-design-in-organisations-tickets-116885759453?ref=eios

Use promo code for 20%off: SDNcarol 

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